Position:Post 16 Support Worker Location: Isle of Wight

Hours:         Full Time

Salary:     £12.75 per hour starting salary, rising to £13.00 at mid-point probation, after the probationary period has passed this will rise to £13.25. No experience necessary / full training provided.

Phoenix Care Group are now recruiting due to the expansion of our company. We are looking for exceptional people to join our friendly team and promote the well-being and success along with self-development of individuals using our supported living services. Would you like the opportunity to make a difference to the lives of vulnerable people?

Our team of dedicated, hard-working professionals are passionate about providing accessible, quality support for vulnerable people. Our emphasis is on trust, respect, confidentiality, and compassion. We are committed to safeguarding and promoting the welfare of the young people who we work with, and we expect ALL staff to share this commitment.

As part of our team, we will reward your commitment to excellence with a competitive salary starting at £12.75 ph. rising to £13.25 after 3 months’ probation. You will receive all the training and support required for career advancement with regular supervision and mentoring, fast-tracking your pathway to success. We strongly believe in providing opportunities for our staff to meet their full potential and our excellent staff benefits package shows our appreciation for all your hard work.

Duties & Person Specification:

You will be able to communicate clearly and sensitively when talking to the young people and their families and Professionals involved.

• You will be able to communicate clearly and sensitively when talking to the young people and their families and Professionals involved.
• You’ll be a great listener too!
• Interpersonal skills are essential, report writing, and incident recording is required so accurate record taking and IT skills are essential.
• You’ve got this! You’ll be able to remain calm under pressure and possess excellent time management awareness.
• You must be able to follow instruction and ensure necessary procedures are adhered to.
• A high level of patience and emotional resilience. Being empathetic and showing kindness must be in your toolkit.
• We have multiple sites across the Island; therefore, this role would benefit someone who can drive and has their own vehicle.

Why work for Phoenix:

• 33 days holiday, including the usual public holidays in England or a day in lieu where we require you to work on a public holiday.
• Extra day off for your birthday to celebrate you!
• Refer a friend scheme
• Health shield medical plan
• Perk box
• Blue light card
• In house counselling
• Inhouse wellbeing coaching

No experience required as we provide all the training you need to be a confident support worker. Whether you are an experienced professional or completely new to the world of care, we want who shares our values. If you feel this could be the job for you then please send your CV together with a brief covering letter detailing hours applied for, your current circumstances and availability to hello@phoenixcaregroup.co.uk. Don’t delay apply to today!

 Phoenix Care Group is committed to follow safer recruitment guidelines and all candidates will have to demonstrate full employment history, give 2 good references and be DBS checked. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Position: Post 16 Registered Service Manager 

Location: Isle of Wight

Hours:       37.5 hours a week

Salary:      £40,000 – £45,000 per annum, DOE

Phoenix Care Group are now recruiting due to the expansion of our company. We are looking for an exceptional person to join our friendly team of dedicated, hard-working professionals that are passionate about providing accessible, quality support for vulnerable people. Our emphasis is based on trust, respect, confidentiality, and compassion. We are committed to safeguarding and promoting the welfare of the young people who we work with, and we expect ALL staff to share this commitment.

As part of our team, we will reward your commitment to excellence with a competitive salary. You will receive all the training and support required for career advancement with regular mentoring & training. We strongly believe in providing opportunities for our staff to meet their full potential and our excellent staff benefits package shows our appreciation for all your hard work.

ABOUT THE ROLE

We are looking for enthusiastic, dedicated and compassionate Registered Service Manager to join our team and manage the day-to-day operation of the Post 16 provisions and ensure the homes are operating at a consistently hight standard. You will be working will have working with the support of multiple managers such as HR, Placements Officer, Business Development Manager and Deputy Manager that will support you in this role.

You will be the lead for preparing for Ofsted inspections, ensuring that all documentations and practices are up to date and compliant as well as completing reg 32 reports. You will monitor and evaluate the quality of the provisions, making improvements where necessary.

WHAT WE CAN OFFER YOU

• 28 days holiday (pro rata)
• Extra day off for your birthday to celebrate you!
• Blue light card scheme
• Health shield medical cash plan and wellness programs
• Company pension
• Free parking
• Friendly, inclusive & supportive culture
• Professional development encouraged
• Advanced DBS & Training provided
• Casual work wear

WHAT YOU CAN OFFER US

• Extensive experience of working within supported accommodation for 16- to 25-year-olds.
• Strong knowledge of Ofsted and Supported Accommodation regulations.
• Excellent communication skills.
• Ability to line manage a team.
• Ability to manage a rota ensuring staff are provided with a work life balance.
• Ability to work on own initiative as well as a working as part of a team.
• Ability to coach staff to ensure we provide high quality support.
• Skilled in time and work management, able to prioritise tasks as necessary.

SKILLS REQUIRED

It is essential that you have the experience of both line management and working in a supported accommodation environment, primarily with 16- to 25-year-olds.  The role is suited to someone who can manage their time well and re-prioritise daily, as and when the work changes.

Therefore, the ideal candidate must have…

• The competence and confidence to oversee and manage the homes.
• A relevant Level 5 qualification or working towards within this field (Childcare, Social Work, Youth Work).
• Level 5 Diploma in Applied Therapeutic Practice or willing to work towards.
• Experience of managing shifts as a team leader in residential or outreach services for young people.
• Experience of line management duties e.g. conducting one-to-ones, conducting return to work meetings, appraisals, managing a rota, authorising your team annual leave etc.
• Minium of 3 years of working within supported accommodation.
• Minium of 2 year of managing staff.
• The ability to coach staff effectively to enable them to provide high quality support.
• The ability to act calmly and purposefully in crisis situations.
• The ability to prioritise effectively across a range of demands.
• The ability to create solutions in response to challenges whilst working within agreed parameters.
• The ability to communicate effectively and confidently conveying clear messages in writing or verbally.
• The ability to be able to prepare and present reports, written and verbal.
• Demonstrable ability to work collaboratively and co-operatively with all professional colleagues and service users.

NEXT STEPS

If we sound like the type of company you’d like to work with and you’d like to find out more, then please apply today by getting in touch, via email at hello@phoenixcaregroup.co.uk or by phone on 01983 243260.

 Phoenix Care Group is committed to follow safer recruitment guidelines and all candidates will have to demonstrate full employment history, give 2 good references and be DBS checked. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.